How it works
Complete
Questionnaire
Questionnaire
Suitability assessed by
UK based clinician
UK based clinician
Next-day discreet
delivery
delivery
ABOUT OUR SERVICE
Chemist Click is an award-winning UK online pharmacy, offering a private prescription service. You can safely buy medication online, having it delivered to your door the next day in plain and discreet packaging. If you are using our online consultation service, you do not need a prescription. After you have completed the online questionnaire, a prescription is generated by our prescribers, which is then passed on to our in-house pharmacy. It is then dispensed and dispatched by our qualified pharmacy team. If you have a private prescription that you would like us to dispense, please contact our pharmacy team for a quote. We are a trusted UK online pharmacy with years of experience. Chemist Click is accredited by the MHRA and GPhC, ensuring that it is safe for you to buy medication online.
Most Trusted Online Pharmacy 2020
Online Pharmacy of the Year 2020 - UK
Chemist Click is registered with the General Pharmaceutical Council. You can visit the GPhC website to verify our registration.
100%! All records are stored securely. We use Secure Sockets Layer technology to prevent third parties from viewing any sensitive information online. Our packages are sent out via Royal Mail in plain packaging with no branding or references made to what is inside.
We do not dispense NHS prescriptions, but would be more than willing to dispense any private prescription. Please contact us to or visit our Private Prescriptions page to find out more.
It is a good idea to inform your GP that you have received treatment from an alternative provider. However, this is not compulsory and you are given the option when you checkout, whether or not you would like us to notify your GP.
Yes, we use plain packaging that is free of branding and promotional material.
We do not delivery any medication outside of the UK. If you would like to place an order for personal protective equipment (PPE) and have it delivered outside of the UK, please get in touch to find out more information.
We use authorised UK wholesalers to purchase medication. All wholesalers are registered with the Medicines and Healthcare Regulatory Authority (MHRA); and the medication that we use is the same medication as all other pharmacies in the UK.
You are only able to use one discount count per order. If you have two codes, you can enter them both separately into the promocode box at the checkout, to see which one works out better for you.
Yes. When you log in, select "My Orders", find the order you would like to repeat, and then select "Reorder This Item".
We accept all credit and debit cards including American Express.
All orders placed before 3pm Monday to Friday will be dispatched via your chosen delivery option. Orders placed after 3pm Monday to Friday will be dispatched the following day.
Orders placed before 10am on Saturday will be dispatched via your chosen delivery option on the same day. Orders placed after 10am on Saturday and all orders placed on Sunday will be dispatched on Monday morning.
Disclaimer: Most orders placed before the daily cut off times will be delivered the next day (excluding Sundays). However, we cannot take responsibility for any late or failed deliveries on behalf of our delivery partners. We do our best to ensure that our customers receive their orders on time. If you are experiencing any problems with your delivery, please contact us on 01923 549 040 or send us an e-mail to [email protected]
Where you have selected a branded product, you will receive that brand. For generic products, often the wholesalers will send us medication from different manufacturers, depending on what is available on the market at that particular point in time. If you have any specific requests, please let us know and we will try our best to accommodate for your needs.
Chemist Click have a written complaints policy and procedure. We aim to acknowledge all formal complaints within 2 working days and will respond within 5 working days. To make a formal complaint, please e-mail [email protected] with the word "complaint" in the subject box. If you are unhappy with our response, please contact the General Pharmaceutical Council.
Here at Chemist Click, we aim to provide the highest level of care to our patients. If you need any advice before ordering, please call us on 01923 549 040. Alternatively, you can send us an e-mail and we will respond as soon as possible.
AS SEEN ON
01923549040
Chemist Click